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Nick UK I liked the look of your site and also liked the idea of the holiday being modular. However, what really did it for us was how great Phuong Hoang was in helping us plan the holiday and the information we were given about each step of the trip. Nick.
Chris USA The company is exceptionally helpful and friendly. Working in an office, the email contact made life very simple. I was initially travelling to Thailand and with the help of James, we managed to rebook the entire trip to Vietnam in a matter of a day. I am very grateful to James for his help. Chris.
Bruce Singapore Tien was very helpful and accommodating when we wanted to change certain aspects of our trip. I've already recommended your services to other friends who were thinking of travelling to Vietnam. Bruce
Thank you Phuson Travel Fantastic, Phuong Hoang who did our booking was excellent very professional but friendly and easy to talk to. Kate.
Paul & Ryan New Zealand

My wife and i have now been home just short of a week after our trip to Singapore,Vietnam and Cambodia and I thought that it was time that I should pen this short message to you. Our trip was - in every respect -outstanding and both my wife & I are singing the praises not only of the countries visited but also for the organisation of the trip by Phuson Travel and particularly by Mr Nguyen. From start to finish our holiday was what we had hoped and one can not expect better than that! Specifically worthy of mention are; The attention of Mr Nguyen in drawing up the package to best meet our needs. The clear & concise paperwork associated with the holiday and its timely delivery. Excellent choice of hotels and of guides. Your response and that of your local agent and the flexibility shown in meeting our needs when we were 'on the road'; eg cutting short our stay in Ho Tram by a day and the appointment of a new guide for our stay in HCMC. The super cookery course arranged for my wife in HCMC. In short , so many highlights and so much to remember , all brought about by your office here in HCMC and thank you. We will have no hesitation in recommending Phuson Travel to others and of hopefully using your offices again for our appetite for the Far East whetted! In no way contradicting what I have said above and recognising that all travellers have different needs /expectations, a few observations; The importance of the local guide to the success of the holiday. Hue perhaps merits more than a night stop particularly in the excellent Saigon Morin . Hoi An also merits more than a couple of nights , particularly in the Life Resort. Ho Tram is a good spot for a break from the rigours of touring and the spa is first class. The resort is however somewhat isolated and this should be made known to travellers. Should the weather have been bad(ie wet) little to do there. 2 nights considered sufficient -even for we older travellers! It is also felt that the resort could be noisy 'in season' as it is a family resort and eg the sea water pool includes a slide. The Life resort at Hoi An from our viewpoint -a perfect place to chill out whilst offering within walking distance many alternatives for eating and exploring at leisure. In closing a great holiday for which our thanks go particularly to Mr Nguyen and your office in HCMC Phuson Travel who could not have been more responsive to our requests; would you please pass on our thanks to your HCMC office.

Kindest regards
Paul & Ryan
New Zealand

Sophia Tylor Aussie

We are still in Vietnam, Hanoi. The trip was great; we enjoyed the treks and the scenery in Mai Chau.
Everything we had imagined.

We would also like to give good comments about our guide in Mai Chau, Mr Binh & Local Cook, Ms Lan.

He was friendly, helpful and could tell that he takes pride in his work as a guide.

Thank you for the arrangement!

Sophia Tylor

Aussie

Hi Hai from Judith & James UK

Hi Hai,

We had the most enjoyable 2 weeks in Vietnam. Everyone we met was so friendly, and the service was excellent too! The trek in Sapa was what we really came for, but Halong Bay almost beat it for its beauty. The kayaking was superb! It was so good to have some of the busy locations to ourselves first thing in the morning. The food was just amazing - almost too much really!! Think I will have to go on a diet!!

The 3 guides you provided, Mr. Lam (Hanoi), Mr. Dung (Sapa) & Mr. Khoa (Halong bay), were all great guys, who were most knowledgeable and were happy to introduce us to the local customs and a few words of Vietnamese. Nothing was too much trouble for them. We would recommend any of them. The driver you gave us to Halong Bay, was fantastic...he did not use his horn once!! Very smooth, relaxing ride!

Holidays Hotel, Hanoi was very good. Service excellent, friendly & helpful. Front rooms a little noisy, but fun to look down onto the street below! Royal Hotel, Sapa, was in a great location, but I felt the service could have been in bit better/friendlier for the level of hotel. Sunrise resort at CatBa was in a beautiful location, and the restaurant was quite reasonably priced for a hotel. Good service.

The welcome dinner at The Wild Lotus, Hanoi, was magnificent! We were expecting something a lot less grand, so thank you for organizing this for us! And the Indochina Sails junk in Halong Bay (upgraded) was just so unbelievable James & I thought it must have been a mistake!! The train to Sapa was an experience I won't forget! Not the best sleep but lots of fun!!

Last but not least, thank you to you Ms. Hai! You organization skills from our first inquiry to this follow-up were so professional and helpful. It made us feel very comfortable to know the answers to our many questions before we arrived, and all the transfer connections were perfect. It made the trip run so smoothly, we had more time to enjoy the sights and less time to worry about the details you took care of.

James and I would be more than happy to recommend yourself and Active Travel to anyone looking to travel in Vietnam, Cambodia & Laos. I have already given your name to my sister in HCM, as she may look to go to Laos later this year. I also mentioned you to a few travellers I met at Sapa, who had a bad experience with another agency. As mentioned, I walk with a group of women in Sydney, who travel alot to go trekking, so I will let them know your details if they are looking to go to Vietnam. Please also feel free to use any of this email as a recommendation for your services.

We wish you, your family and your new baby all the health and happiness. Best wishes and good luck for the future.

Warmest Regards,

Judith and James

Daniel Biggar USA

Hi Duc,

Now that we are back in USA and slowly picking up with day to day life I am giving you some feedback as promised :-)

The service of Phuson Travel was fantastic! Starting with having you, Duc, to answer all questions and requests in detail and always very promptly. That in my opinion is very important. You made me feel safe and trusting. I really appreciated that I could call you even on a Sunday! at 6! in the morning to sort out our transfer to Hanlong Bay.
All the transfers and services where great! You made us feel very special.
Our accommodations on Halong Bay, Train and in Sapa where lovely and much better then we expected.
The food on Board the Boat and on our Hiking trip was very good and surly the reason why we put on a couple of kilos ;-)

Mr Hoa our tour guide was absolutely great. He did everything possible to make our trip a great success. His knowledge about the country and the people is added greatly to our understanding about Vietnam. Mr Hoa is extremely helpful and kind.

We were very happy with Phuson Travel. And I will and have already recommend your company to fellow travellers.

All the best and thank you again for all your help and great work!

Warmest wishes,
Daniel Biggar

Peter Brownne USA Phuson Travel was exceptional and I feel lucky to have had a local travel company such as Phuson Travel. Our tour guide was great, so you are lucky to have such a dedicated employee. Our tour guide Khoa was a very informative, genuine and all round great guy. He was funny but always had our best interests at heart. Vietnam was magnificent and we thoroughly enjoyed the trip. I thought the plan for the days was spot on and we got just the right amount of information. Friends were made. We enjoyed everything. It was made so easy for us so we could just turn up and enjoy the experiences
Claudia Walton, Canada My family experience worked extremely well and Tho's guidance and support was great - it would be hard to improve upon. Vietnam itself was a great place to visit and we found the people very friendly and good humoured. Tho made us all fall in love with him. The children and my wife did not want to leave him and my personal experience was the same. We had great interaction with the beautiful Vietnamese people and the cultural and culinary experience we had was better than we had hoped for. We came home reluctantly. We did a family tour of Vietnam with Phuson Travel. I wasn't sure how we would go with children however overnight boat in Ha Long bay it was unforgetable and can absolutely recomend it. VALUE FOR MONEY.
Jane Goodwill, Sydney, Australian Mr Nam our tour guide is an absolute gentleman, He is very passionate about his country and also has a keen sense of fun. I am still reliving many parts of the trip in my mind. I will not forget the smiles on everyone face in Vietnam. Especially we made quite a few friends with local people and will be sending photos to them soon. They all were keen to share their part of the world. The meals were variety and flavours to suite everyone in my family. Our trip exceed all expectations and we learnt a lot VALUE FOR MONEY, Phuson Travel was well organized and it gave us an up close taste of the local lives.
Simon Higg, New Zealand
Hai is an asset to Phuson Travel. Using his local knowledge he exceeded the expectations I had for the tour. He had the  school group needs on the top of his list every day. It was fantastic experience due to the local knowledge of our local guide. There were many highlights on our tour such as local culture, scenery, people, food the whole experience. Hai’s knowledge of the area that we went to made it easier to understand the locals and their way of life.
Kate Murphy, UK
Phuong was a fantastic tour guide for our trip, our first overseas.  It was good to have a 'local' showing us around his country, where he could converse easily with the locals and tell us about everything about his country that we had questions of.  Would be pleased to do another tour of Vietnam with him. So many highlights!! The beautiful countryside, the Sapa homestays, the wedding at the Ta Van Village homestay, Halong Bay, kayaking, the caves, the temples in Hanoi, the gorgeous people. Thank you very much Phuson Travel for excellent trip.
Anthony Dunn, New Zealand
Ms Ly was fantastic Saigon local tour guide. A great sense of humour, well organized and obviously well-informed about her homeland and its customs. Phuson Travel guide knew all the best places to eat where we would never have thought to go and organised fantastic guides in all our destinations. A happy guy who was out to please and give us the best time possible whilst at the same time imparting knowledge about her much loved country. Fantastic trip. The places we visted and people we met was magical. A great insight to other cultures in all areas. Plenty of free time for exploring and a lot of shopping were fantastic.
Peikes Margaret Ireland
Sapa trip was fantastic Awesome and Tuan was a magical tour guide
and really looked after us heaps. I have no negativer things to say at all as there is none. Well done Phuson Travel and also well done Lan in the Phuson Travel office make my dream trip come true!.

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